Sumsub

All Systems Operational

About This Site

Sumsub is an all-in-one verification platform to secure the whole user journey
Sumsub.com

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
100.0 % uptime
Today
WebSDK Operational
90 days ago
99.99 % uptime
Today
MobileSDK Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 26, 2025

No incidents reported today.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

Aug 19, 2025
Incorrect Liveness Rejections
Postmortem - Read details
Aug 20, 10:08 UTC
Resolved - A technical issue with our video codec checks caused some limited number of applicants undergoing the liveness check between 16:10 UTC and 16:36 UTC to be incorrectly rejected with "Fraudulent liveness" (FRAUDULENT_LIVENESS) rejection reason after several faulty re-tries.
Other types of checks were not affected.

Please, see the post-mortem for detailed description.
Aug 19, 16:00 UTC
Aug 18, 2025

No incidents reported.

Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025

No incidents reported.

Aug 14, 2025

No incidents reported.

Aug 13, 2025

No incidents reported.

Aug 12, 2025

No incidents reported.

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