Resolved -
We can confirm that the technical issues with our AML verification provider have been fully resolved.
All systems are fully operational, and any delayed verifications have now been successfully processed.
If you have any questions or need further assistance, please don’t hesitate to contact our support team.
Sep 10, 14:30 UTC
Monitoring -
The technical issues with our AML verification provider have reportedly been resolved.
We are closely monitoring the situation to ensure stable performance and working to minimize any remaining impact.
Sep 10, 14:18 UTC
Identified -
Our external service provider for AML verifications is currently experiencing technical issues.
As a result, some verifications may take longer than usual until the issue is resolved.
Our team is working closely with the AML provider to investigate the incident, and we will share further updates as soon as they become available.
Sep 10, 14:08 UTC