Sumsub

All Systems Operational

Uptime over the past 90 days. View historical uptime.
EU Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
99.99 % uptime
Today
MobileSDK Operational
90 days ago
100.0 % uptime
Today
WebSDK Operational
90 days ago
100.0 % uptime
Today
UAE Operational
90 days ago
85.85 % uptime
Today
API Operational
90 days ago
85.85 % uptime
Today
MobileSDK Operational
90 days ago
85.85 % uptime
Today
WebSDK Operational
90 days ago
85.85 % uptime
Today
SGP Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
99.99 % uptime
Today
MobileSDK Operational
90 days ago
100.0 % uptime
Today
WebSDK Operational
90 days ago
100.0 % uptime
Today
Support Systems Operational
90 days ago
99.86 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 14, 2026

No incidents reported today.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026
Limited TM creation failures due to invalid full name data
Resolved - We identified and resolved an issue that caused TM creation requests to return 400 errors when the transaction included an invalid full name. This affected only a limited number of transactions where the full name value was incorrect. Transactions with valid full name data were not impacted.

As the affected requests failed validation before transaction creation, no affected transactions were created in our system. Affected transactions need to be recreated by the client.

This incident is being reported retrospectively for transparency.

UTC time: 8:08 - 9:05
Jun 3, 08:00 UTC
Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage