All Systems Operational

EU Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
99.99 % uptime
Today
MobileSDK Operational
90 days ago
100.0 % uptime
Today
WebSDK Operational
90 days ago
100.0 % uptime
Today
UAE Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
99.99 % uptime
Today
MobileSDK Operational
90 days ago
100.0 % uptime
Today
WebSDK Operational
90 days ago
100.0 % uptime
Today
SGP Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
99.99 % uptime
Today
MobileSDK Operational
90 days ago
100.0 % uptime
Today
WebSDK Operational
90 days ago
100.0 % uptime
Today
Support Systems Operational
90 days ago
99.93 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Jul 29, 2026

No incidents reported today.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

Resolved - The intermittent issue has been fully resolved.

Systems have been operating without issue for over 30 minutes. All applicants affected during the brief degradation window were automatically re-screened and processed successfully. All AML screening services are now functioning normally.

Jul 20, 17:07 UTC
Update - Errors are occurring sporadically, and overall error counts remain low; most applicant screenings are processing normally. Applicants affected during this window are being automatically re-screened by our system to ensure processing is completed.
Jul 20, 16:07 UTC
Update - We are continuing to monitor for any further issues.
Jul 20, 15:55 UTC
Monitoring - We are currently monitoring intermittent issues with our AML screening provider, ComplyAdvantage.
Customers utilizing the default ComplyAdvantage CSOM service may experience delays or errors with AML Screening, which could temporarily increase overall applicant verification times.
The service has experienced brief spikes in errors since 14:52 UTC, followed by temporary recovery. While the system is currently functioning normally, we are actively monitoring the situation closely and will provide updates as needed.

Jul 20, 15:52 UTC

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.