Sumsub

All Systems Operational

Uptime over the past 90 days. View historical uptime.
EU Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
99.99 % uptime
Today
MobileSDK Operational
90 days ago
100.0 % uptime
Today
WebSDK Operational
90 days ago
100.0 % uptime
Today
UAE Operational
90 days ago
95.85 % uptime
Today
API Operational
90 days ago
95.85 % uptime
Today
MobileSDK Operational
90 days ago
95.85 % uptime
Today
WebSDK Operational
90 days ago
95.85 % uptime
Today
SGP Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
99.99 % uptime
Today
MobileSDK Operational
90 days ago
100.0 % uptime
Today
WebSDK Operational
90 days ago
100.0 % uptime
Today
Support Systems Operational
90 days ago
99.91 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 14, 2026
SDK Initialization Failures
Resolved - Between 07:02 and 07:15 UTC, some users may have encountered a 403 Forbidden error when initializing the SDK, which prevented applicant verification requests from being processed.

The root cause of the issue is related to developed feature misconfiguration that caused the feature to be applied more broadly than intended.

Our monitoring systems detected the unexpected behavior, and the change was disabled within several minutes

We identified the underlying issue and implemented a fix. The issue has been fully resolved.

This incident is being reported retrospectively for transparency.
Jul 14, 07:00 UTC
Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

Jun 30, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage