Investigating - We are investigating reports of connectivity issues affecting some end users in Vietnam.
Affected users may fail to load the verification flow or the liveness/selfie step, or get connection errors in the Mobile or Web SDK.
Verification from other regions or countries is not affected.
We will post an update as soon as we have more information.
Oct 02, 2026 - 20:40 UTC
Affected users may fail to load the verification flow or the liveness/selfie step, or get connection errors in the Mobile or Web SDK.
Verification from other regions or countries is not affected.
We will post an update as soon as we have more information.
Oct 02, 2026 - 20:40 UTC
EU
Operational
API
Operational
MobileSDK
Operational
WebSDK
Operational
UAE
Operational
API
Operational
MobileSDK
Operational
WebSDK
Operational
SGP
Operational
API
Operational
MobileSDK
Operational
WebSDK
Operational
Support Systems
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.