Cloudflare-related issues

Incident Report for Sumsub

Resolved

Cloudflare has resolved the incident.

We can confirm that our services remained fully operational and were not affected at any time.

If you experience any issues or have any questions, please don't hesitate to contact our support team via chat or business-support@sumsub.com.

Posted Nov 18, 2025 - 18:35 UTC

Investigating

We are currently observing the ongoing Cloudflare Global Network incident (details: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7).

Our services remain operational — availability and verifications are not affected. However, there might be issues that are still unidentified.

If you experience any issues, please don't hesitate to contact our support team via chat or business-support@sumsub.com.

Posted Nov 18, 2025 - 13:36 UTC