CloudFlare DNS issue

Incident Report for Sumsub

Resolved

Between 15:00 and 15:13 UTC, we experienced a brief service disruption caused by a Cloudflare DNS timeout. During this period, a small amount of requests failed with 5XX errors.

The issue has been resolved, and services are operating normally. We apologize for the inconvenience and appreciate your patience.

Posted May 20, 2026 - 15:00 UTC