Following Cloudflare’s confirmation that the incident has been resolved, our team has observed no further issues and can confirm that services are stable.
We remain at your disposal for any additional questions, which you can address to our Support team.
Our Services have now returned to a fully operational state. Our team continues to be on standby in order to monitor the situation closely and prevent any further disruptions.
Posted Aug 04, 2025 - 11:34 UTC
Identified
Our team has confirmed that the incident is related to an ongoing issue with Cloudflare: https://www.cloudflarestatus.com/incidents/ffwzxb94kxk9 As our infrastructure relies on Cloudflare services to operate, this may be impacting API performance and overall platform stability. We are closely monitoring the situation and will provide updates as they become available.
Posted Aug 04, 2025 - 11:14 UTC
Investigating
We are aware of ongoing API timeouts and general platform instability, as reported by several users. Our team is actively investigating the issue and implementing measures to restore full stability. We are sorry for the inconvenience and will keep you posted.
Posted Aug 04, 2025 - 10:57 UTC
This incident affected: API, WebSDK, and MobileSDK.