DDos attack

Incident Report for Sumsub

Resolved

The incident has been resolved, and all services are operating normally.

Our teams will continue monitoring the platform to ensure ongoing stability. We appreciate your patience and understanding throughout the incident.
Posted May 17, 2026 - 18:51 UTC

Update

We are continuing to monitor for any further issues.
Posted May 17, 2026 - 18:46 UTC

Monitoring

The DDoS attack activity has subsided, and our services are currently operating normally.

Our teams continue to closely monitor the platform to ensure ongoing stability and respond quickly to any further abnormalities.
Posted May 17, 2026 - 06:09 UTC

Identified

Our service is currently being targeted by a DDoS attack.

Our Team is implementing counter measures at the moment.

We will keep you posted.
Posted May 16, 2026 - 15:15 UTC
This incident affected: EU (API, MobileSDK, WebSDK), UAE (API, MobileSDK, WebSDK), SGP (API, MobileSDK, WebSDK), and Support Systems.